PRIVACY POLICY & COOKIES

INTRODUCTION

This privacy policy explains how SPC uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing.
  • What is your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies?
  • Privacy policies of other websites.
  • Changes to our privacy policy.
  • How to contact us?
  • How to contact the appropriate authorities?

WHAT DATA DO WE COLLECT?

SPC collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

HOW DO WE COLLECT YOUR DATA?

You directly provide SPC with most of the data we collect.  We collect data and process data when you:

  • Give us information about you by completing forms on our site or by corresponding with us by phone, email or otherwise.
  • Records and contents of any correspondence and communications you have with us.
  • Any feedback which you leave for us.
  • Use or view our website via your browser’s cookies.

You acknowledge that the information which you provide to us may amount to sensitive personal data under the Data Protection Act 1998 and you consent to that data being processed as set out in this Privacy Policy.

SPC may also receive your data indirectly from the following sources:

  • We may receive information about you if you visit any other websites which we operate or use any services which we provide.
  • We may also collect, and our third-party providers of advertisements and content may collect, information about where you are on the internet.
  • We are also working with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
  • Information provided by other companies who have obtained your permission to share information about you.

Please note that third parties may use cookies, web beacons and other storage technologies to collect or receive information from your websites, apps and elsewhere on the internet and use that information to provide services including measurement services and target ads.

HOW WILL WE USE YOUR DATA?

SPC collects your data so that we can:

  • Respond to your enquiry.
  • Email you updates on services.
  • Personalisation of content, business information or user experience.
  • Delivering marketing and events communication.
  • Carrying out polls and surveys.
  • Internal research and development purposes.
  • Providing goods and services.
  • Legal obligations (e.g. prevention of fraud)

HOWE DO WE STORE YOUR DATA?

SPC securely stores your data:

  • On our secure client management systems. Access is restricted on our client systems to those within the business who are required to have access to your information for legitimate business purposes.
  • Hard copy documentation is stored in locked cabinets.

The period for which we will keep your personal information will depend on the type of service you have requested from us.  The retention period may be longer than the period for which we are providing services to you where we have statutory or regulatory obligations to retain personal information for a longer period, or where we may need to retain the information in case of a legal claim.

MARKETING

SPC would like to send you information about products and services that we think you might like or find useful from time to time, as well as those of our partner companies.

You have the opportunity to opt out of receiving this information at any time.

You have the right at any time to stop SPC from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact:

The Estate Office on 020-8741-0125 or write to SPC, Colet Gardens, London, W14 9YA.

WHAT IS YOUR DATA PROTECTION RIGHTS?

SPC would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request from SPC for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You has the right to request that SPC correct any information you believe is inaccurate. You also have the right to request SPC to complete the information you believe is incomplete.

The right to erasure – You has the right to request that SPC erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that SPC restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to SPC processing of your personal data, under certain conditions.

The right to data portability – You has the right to request that SPC transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have three months to respond to you. If you would like to exercise any of these rights, please:

 Email us at: [email protected]

Call us at: 020-8741-0125

Write to us:  SPC, Colet Gardens, London, W14 9YA.

COOKIES

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information.  When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

HOW DO WE USE COOKIES?

SPC uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in.
  • Understanding how you use our website.

WHAT TYPE OF COOKIES DO WE USE?

There are a number of different types of cookies, however, our website uses:

  • Functionality – SPC uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – SPC uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. SPC sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

HOW TO MANAGE COOKIES?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

PRIVACY POLICIES OF OTHER WEBSITES

SPC website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

CHANGES TO OUR PRIVACY POLICY

SPC keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 5th March 2020.

HOW TO CONTACT US

If you have any questions about SPC’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

Call us: 020-8741-0125

Write to us at: SPC, Estate Office, Colet Gardens, London, W14 9YA.